TWO-PACK: 40% off

the 2^nd
product

Returns and refunds

Returns and refunds

Order and delivery

An issue with my order

Information and tips on our products

Payment methods and e-gift Card

Returns and refunds

I’d like to request an exchange – what’s the process?

I would like a refund: what is the process?

How long will my refund take?

How will I get my refund?

I would like to ask for a refund but I have switched credit cards since the initial order. How do I do this?

I would like to return my product for an exchange: what is the procedure for exchanging a product?

I have sent my package back but I still haven't received my new product / How long will it take for me to receive my new product?