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    Returns and refunds

    I’d like to request an exchange – what’s the process?

    I would like a refund: what is the process?

    How long will my refund take?

    How will I get my refund?

    I would like to ask for a refund but I have switched credit cards since the initial order. How do I do this?

    I would like to return my product for an exchange: what is the procedure for exchanging a product?

    I have sent my package back but I still haven't received my new product / How long will it take for me to receive my new product?

    ...