FAQs

Returns and refunds

Order and delivery

An issue with my order

I have a size issue. How do I get the right size?
I have received a damaged product. How can I get a new product?
I received the wrong product. How do I get the right product?
I need my invoice; how do I get it?

Information and tips on our products

Promotions

How does the current PERCKO Deals work?
What promotions can I use to purchase an e-gift card?

Payment methods and e-gift Card

How does the e-gift card work?
You haven’t received your e-gift card in your mailbox yet and you are wondering if this is normal.
What are the withdrawal rights of the e-gift card?
What are the different payment methods I can use to pay for my order?